From either the Search Results view or the Search Results Details view, you can add one or more search results to a new or existing case.
In ePO - On-prem, select Menu → DLP Capture.
In the Search List, find the search whose results you want to add to a case and click the number of results link.
In Search Results, either select one or more results and click Actions → Case Management or click a specific Result ID and click Actions → Case Management.
Select one of the following options:
Add to existing case — Select the case you want to add the results to and click OK.
Add to new case — Give the case a title and specify the owner, the status, the resolution, and the priority, then click OK.
An incident is created automatically and added to the case.