Configuring initial settings using the serial console port

If you are not using a terminal server, you need to be physically near the Email Security - Server appliance to use the serial port. The serial port is on the back of the appliance. See your Hardware Administration Guide to view the port location.

The serial port uses the following settings:

Note

If the appliance stops responding on startup without displaying an error message, the serial port or the connection may be faulty. If this occurs, do the following:

1. Press and hold the power button on the front of the appliance for a few seconds until the appliance powers off.

2. Unplug all power cables from the server and wait for about 5 minutes to ensure shutdown is complete.

3. Connect a different serial cable.

4. Plug in the power cables.

5. If the server does not automatically restart, press the power button.