Managing with the Trellix DLP Network appliance console

Use administrator credentials to open the appliance console to edit the network settings that you entered in the Setup Wizard, and to perform other maintenance and troubleshooting tasks.

Note
Secure Shell (SSH) is primarily controlled from ePO - On-prem. When a policy is pushed, the ePO - On-prem settings take priority, overriding any SSH setting enabled through the local appliance console.

To perform the appliance maintenance and troubleshooting tasks, you can use these appliance console menu options:

Appliance console menu options

Option	Definition
Graphical configuration wizard	Open the graphical configuration wizard. Note If you log on using SSH, the graphical configuration wizard option is not available.
Shell	Open the appliance shell.
Enable/Disable SSH	Enable or disable SSH as a method of connecting to the appliance.
MER and Diagnostic tests	Create a Minimum Escalation Report (MER) to send to Technical Support to diagnose problems with the appliance or run diagnostic tests: Generate MER Basic LDAP Tests LDAP Domain Tests (NetBIOS) Evidence Share Tests Samba test DLPServer test D2CService test
Power down	Shut down the appliance.
Reboot	Restart the appliance.
Upgrade	You can perform one of these actions: Upgrade to the latest version of the appliance using the internal install image. Update the internal install image from external devices, such as a CD or USB. Copy the internal install image to a USB flash device. Verify the current version of the internal install image.
Reset to factory defaults	Reset the appliance to its factory default settings.
Change password	Change the administrator account password.
Logout	Log off from the appliance.

You can add your own text to appear on the top of the appliance console or SSH logon screen using the Custom Logon Banner option in ePO - On-prem (Menu → Policy Catalog → DLP Appliance Management → General).