Use this page to configure a new case.
Option definitions
Option | Definition |
|---|---|
Title | Enter a unique name for the case definition. This field is required. |
Owner | Specifies the user or user group assigned to the case. Click the Edit button ( |
Priority | Specifies the severity. Select an option from the drop-down list. |
Status | Specifies the status. Select an option from the drop-down list. |
Resolution | Specifies the resolution. Select an option from the drop-down list. |
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