Performing remediation on demand using the Web UI

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You can remediate retroactively detected emails and delivered clean emails manually using the Web UI.

Prerequisites
  • Administrator or Operator access to the Email Security - Server appliance.

  • A connection to the Email Security - Server appliance.

  • Microsoft Office 365 app communication and authorization.

Note

If you did not register for a Microsoft Office 365 app and configure communication on the Email Security - Server, the remediation page will display ADD O365.

To remediate a retroactively detected email or a delivered clean email manually:
  1. On the Processed Emails page, in the Action column, select Remediate.

  2. As per the policy selected on the remediation settings page, the email is either quarantined or deleted.

  3. A success message with Queue ID will appear on the UI.