Response planning

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Before creating automatic response rules, think about the actions you want the ePO - SaaS server to take.

Plan for these items:

  • The event types that trigger messages in your environment.

  • Who receives which messages. For example, you might not need to notify all administrators about a failed product upgrade, but you might want them to know about a confidential file that was copied from a shared location.

  • The types and levels of thresholds that you want to set for each rule. For example, you might not want to receive an email message every time a user accesses a file in a SharePoint. Instead, you can choose to send one message for every 1,000 events.