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Restoring the default Tools menu password using the CLI

  • Published on Aug 24, 2026
  • 1 minute(s) read
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Use the commands in this section to restore the default Tools menu password. You must obtain this password from Trellix Technical Support.

To restore the default Tools menu password:

  1. Log into the appliance CLI.

  2. Go to CLI configuration mode:

    hostname > enable
hostname # configure terminal

  3. Restore the password:

    hostname (config) # no boot bootmgr tools password

  4. Save your change:

    hostname (config) # write memory
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    Email Security - Server > Email Security - Server System Administration Guide Release 11.x > Administration > Boot manager utilities > Working with the Tools menu > Setting the Tools menu password
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    Email Security - Server > Email Security - Server System Administration Guide Release 11.x > Administration > Boot manager utilities > Working with the Tools menu
  • Configuring initial settings using the LCD panel
    Email Security - Server > Email Security - Server System Administration Guide Release 11.x > Configuration > Initial configuration
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    Email Security - Server > Email Security - Server System Administration Guide Release 11.x > Overview > User interfaces > The Email Security - Server appliance IPMI interface
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