Status and error codes

List of HTTP status codes returned for a query.

Code	Description
200 OK	Returns incident details.
404 Not Found	Incident query doesn't return any result because of incorrect incident ID or internal server error. It can be because of these reasons: URL is wrong URL doesn't have an incident ID Incident ID doesn't exist in the ePO - On-prem database
400 Bad Request	Only numeric entries are allowed. Returns 400 error if: Missing or non-numeric incident ID Missing or non-numeric incidentNature
500 Internal Server Error	Internal server error due to which API is unable to return details. For example, the database server is down.