The Email Security - Server appliance Web UI uses HTTPS to provide a secure connection for configuring the appliance. The Web UI functions you have access to depend on the privileges granted by your role.
You access the Email Security - Server appliance Web UI by directing a browser to the management port's IP address or hostname using HTTPS. The IP address and hostname are set during the initial configuration of the appliance. The hostname must be resolved by a DNS server if you use it to access the Web UI.
The Email Security - Server appliance Web UI includes controls for logging in and out using local, appliance-specific credentials. The Web UI also indicates whether Helix mode is enabled and whether alerts are Helix alerts.
Browser support
Use a recent version of one of the following browsers to access the Email Security - Server appliance Web UI:
Microsoft Edge on supported versions of Windows
Firefox on supported versions of Windows and Mac
Google Chrome on supported versions of Windows and Mac
Screen resolution requirements
The Email Security - Server appliance Web UI supports the following screen resolutions:
1152 x 864 pixels | 1440 x 900 pixels |
1280 x 800 pixels | 1600 x 900 pixels |
1280 x 1024 pixels | 1680 x 1050 pixels |
1360 x 768 pixels | 1920 x 1080 pixels |
1366 x 768 pixels | 1920 x 1200 pixels |
Logging in locally to the Email Security - Server appliance Web UI
To log in locally to the Email Security - Server appliance Web UI, you need the appliance IP address or hostname, and you need the local username and password that the appliance administrator created for you.
Prerequisites
Before the default Admin user can log in to the appliance Web UI and create other user accounts, the manufacturing default password (
admin) must be changed to a new password that is 8 to 32 characters long. This step is included in Initial configuration.
To log in locally to the Email Security - Server appliance Web UI:
Open a Web browser and enter
https://<appliance>in the address line, whereapplianceis the IP address or hostname of the appliance. For example, if the configured IP address of the appliance is 10.1.0.1, enterhttps://10.1.0.1.In the appliance Web UI login page, enter the local user name and password for this appliance as provided by your administrator.
Important
There are two versions of IAM. If the URL you use to access the IAM UI ends with
fireeye.com, this document pertains to you. If the URL you use to access the IAM UI ends withtrellix.com, see the Trellix IAM Guide for information regarding IAM.
Notification of a detection problem
An alarm notification appears if problems are found with the detection engine processes when you log in to the Web UI.
To cancel the alarm notification, click the red X. The alarm is no longer displayed on the page. The alarm continues to appear when you go to other pages in the Web UI.
To acknowledge the alarm notification during this session, select the Acknowledge check box. A confirmation message appears:
Click Yes to acknowledge the alarm notification. The alarm is no longer displayed on any page in the Web UI. The alarm will appear the next time you log in.
To override false positives, the alarm notification can be disabled globally through a security content update.
Notifications of appliance health problems
The bell at the top right of the Web UI indicates the number of appliance health issues that need to be addressed. When you click the bell, the notifications are displayed with links to the relevant Web UI pages. The bell is not displayed when there are no notifications.
The following illustration indicates that one issue needs to be addressed.
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