View and download file errors associated with an event

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Operational Event Management displays file errors generated by a scan, which you can then investigate further.

  1. Select Operational Event Management in the ePO - SaaS menu.

  2. Search for and select an event by using the filters.

    Based on the filters selected, the Events pane displays the list of matching events.

  3. In the Events pane, click in the search box to narrow your search further. Click the search suggestion to add it as a filter to the list of events.

  4. The Events pane displays a selection of the additional detail available about the event. Select the checkbox to view more details.

    The Event Details pane opens on the right. You can expand or collapse the pane sideways.

  5. Click the File Errors section to view the file errors associated with the operational event. The errors are group by type. Click the error to see the errors associated with that event.

    The File Errors pane opens on the right.

  6. Note

    The list of file errors displayed is limited to 200 per type. The number of additional file errors identified is displayed in the File Errors section of the Event Details card.

    Use the drop-down list in the File Errors pane to display file errors by type.

  7. Click the download icon to download the file errors.

    All file errors are downloaded as a UTF-8 encoded .csv file.