Viewing all submissions related to an email

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You can view all of the submissions related to an email processed by the Email Security - Server appliance. This allows you to quickly trace the URLs, objects, and archives that were analyzed and their verdicts, whether the verdicts are malicious or non-malicious. This information can help you identify false positives and false negatives.

Note

You can also search for all emails containing a specific URL, object, archive, and so on. For details, see Viewing and exporting the results of processed emails.

To view all submissions related to an email:
  1. Log in to the Email Security — Server CLI.

  2. Go to CLI enable mode:

    hostname > enable
  3. Obtain the queue ID:

    hostname # show submission id <submission ID>
  4. Locate the Queue ID field in the command output.

  5. View submissions related to the email:

    hostname # show email-analysis queue-id <queue ID>

    where queue ID is the value you obtained in the previous step.

Example

The following example shows the submissions related to the email associated with the specified queue ID.

hostname # show email-analysis queue-id 4B2DXXXXXXXXXXXX

  Queue ID                       : 4B2DXXXXXXXXXXXX
  Message ID                     : 010001XXXXXXXXXX-c9XXXXXX-05XX-...
  Sender                         : Acme News <newsletters@allthingsacme.com>
  Receiver                       : joed@mailbox.xx.com
  Subject                        : Acme for You
  Start Time                     : 2020-07-08 22:16:21
  End Time                       : 1010-07-08 22:16:47
  Result                         : Malicious - Quarantined
  Total URLs / Attachments       : 69
  Submission Details
      Id                         : 25
      Object Name                : http://spearphish.xyz.com/login_user.php
      Status                     : Malicious

      ID                         : 26
      Object Name                : diff_url.pdf
      Status                     : Non-malicious

      ID                         : 23
      Object Name                : test.doc
      Status                     : Non-malicious

      ID                         : 24
      Object Name                : http://news.malware.com/1/d4gls9dajgldsRc
      Stats                      : Malicious
      
      ...