Viewing the messages in the email queue using the Web UI

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On the Search Emails > Queued Emails page of the Email Security - Server appliance, you can view the email messages that are queued for dynamic analysis. You can monitor your emails while they are being processed. You can display the query results of the last 25, 50, 100, or 200 email messages on the Queued Emails page. By default, the Email Security - Server appliance displays the query results of the last 25 email messages in the deferred queue.

The following example displays the messages that have been received and placed in the deferred queue in the Queued Emails page.

EX_QueuedEmails_ViewDefault_scap.png

The following table describes the email queue fields.

Field

Description

Date/Time

Date and time when the Email Security - Server appliance received the email message.

Sender

Email address of the sender.

Recipient

Email address of the recipient.

Queue Type

Emails are tracked and sorted into the following queue types:

  • All Queues—Display all emails in all queues.

  • Incoming Queue—Display all emails in the incoming queue.

  • Active Queue—Display all emails in the active queue.

  • Hold Queue—Display all emails in the hold queue.

  • Deferred Queue—Display all emails in the deferred queue.

  • Bounced Queue—Display all emails in the bounced queue.

  • Maildrop Queue—Display all emails in the maildrop queue.

For details about each queue type, see Viewing the results based on the email query.

Status

Reason that the Email Security - Server appliance placed the email message in the deferred queue.

To view the messages in the email queue:
  1. In the Web UI, choose Search Emails > Queued Emails.

    If the Email Security - Server appliance cannot display all messages in the email queue, the following message is displayed:

    EX_QueuedEmails_OverloadError_scap.png
  2. In the Queue Type drop-down list, choose the queue:

    • All Queues

    • Incoming Queue

    • Active Queue

    • Hold Queue

    • Deferred Queue

    • Bounced Queue

    • Maildrop Queue

  3. Enter the specific search criteria that you want to filter in the search string box. To perform a wildcard search on one or more characters, you can use the percentage sign (%). Press Enter.

    If you need to clear the filter, click the X icon (EX_Quarantines_Clear_icon.PNG).

    If you need to hide the search string box, click the search icon (EX_Quarantines_Search_icon.PNG).