In ePO - SaaS, the action Show File Details enabled only for detection of threat events and can only be done if the associated file has SHA-1 or MD5 hash. The action shows the file details of the file that caused the threat event.
You can access file details of associated files only for files with MD5 or SHA-1 hashes from detection threat events.
First, in ePO - SaaS, select Menu → Reporting → Threat Event Log, select a threat event. Then, click Actions → Show File Details to see the details of the file that caused the threat event.
Note
For a description of events and security threats and the actions taken, see the documentation for Trellix Endpoint Security (ENS).