Agent Handlers route communication between agents and your ePO - On-prem server.
Each ePO - On-prem server contains a primary Agent Handler. Additional Agent Handlers can be installed on systems throughout your network.
Setting up more Agent Handlers provides the following benefits.
Helps manage an increased number of products and systems managed by a single, logical ePO - On-prem server in situations where the CPU on the database server is not overloaded.
Provides fault tolerant and load-balanced communication with many agents, including geographically distributed agents.