If your enterprise uses an HTTPS proxy server to allow endpoints on your network to access the Endpoint Security (HX) Web UI or the Internet, you must configure your proxy settings before installing the Endpoint Security Agent (HX) software on your endpoints. An HTTPS proxy allows the agent to communicate with the Endpoint Security (HX) Server and Trellix's DTI cloud to download malware and antivirus content updates and software updates. See HTTPS proxy server overview and configuration for more information about setting up an HTTPS proxy server for your Windows, macOS, and Linux endpoints.
Note
Explicit HTTPS proxy support for Internet access is supported in Endpoint Security Agent (HX) version 25 or later.
Important
An Internet connection is required for the Endpoint Security (HX) to download malware definitions and other agent updates.