Agent installation software images are not automatically included when you receive your Endpoint Security (HX) server. However, after your Endpoint Security (HX) server connects to the DTI cloud, by default, the server checks for newer agent software at hourly intervals. If newer agent software is available, the Endpoint Security (HX) server obtains it, stores it, and makes it available for you to download to your agents. You can also manually download agent software from the DTI cloud or upload it directly from Trellix.
Note
Trellix recommends that you retrieve agent installation software from the DTI, rather than directly from Trellix.
Important
Agent installation images obtained manually must be uploaded to the Endpoint Security (HX) server before they can be deployed to your host endpoints. This ensures that the correct agent configuration file and agent certificates are included in the agent installation package you deploy to your host endpoints.