If the current version of malware protection indicators causes problems, you can add it to a content exclusion list in the malware protection policy. The problem version will be replaced with an earlier backup version, and it will not be downloaded in future updates.
Entries to the content exclusion list can be specified in three formats:
Single entry. Example:
7.1234Closed range. Example:
7.1236-7.8765Open range. Example:
7.8967-
To create a single entry in the content exclusion list:
Log in to the Web UI as an administrator.
From the Admin menu, select Policies to access the Policies page.
From the Policies table, click the Agent Default Policy link to go to the Edit Policy page.
Select the Malware Protection tab.
Under Content Backup, ensure the switch next to Enable AV Content Backup is set to ON.
Enter the content version number in the Content Exclusion List field.
.png "Policy_MP_BckpSingle_Ent.png")
Click Add to add the entry to the Content Exclusion List.
Click Save to save the policy settings.
To create a closed range entry in the content exclusion list:
Log in to the Web UI as an administrator.
From the Admin menu, select Policies to access the Policies page.
From the Policies table, click the Agent Default Policy link to go to the Edit Policy page.
Select the Malware Protection tab.
Under Content Backup, ensure the switch next to Enable AV Content Backup is set to ON.
Select the Enter Content Range checkbox.
Enter the range of content version numbers in the Content Exclusion List field.
.png "Policy_MP_BckpCRange.png")
Click Add to add the range to the Content Exclusion List.
Click Save to save the policy settings.
To create an open range entry in the content exclusion list:
Log in to the Web UI as an administrator.
From the Admin menu, select Policies to access the Policies page.
From the Policies table, click the Agent Default Policy link to go to the Edit Policy page.
Select the Malware Protection tab.
Under Content Backup, ensure the switch next to Enable AV Content Backup is set to ON.
Select the Enter Content Range checkbox.
Enter the open range of problematic content version numbers in the Content Exclusion List field. An open range consists of only one version number followed by a hyphen (
-).Important
Entering an open range for the Content Exclusion List will halt all updates. Because each set of new definitions includes protection against new threats, reverting to an older revision could lead to missed detections.
.png "Policy_MP_BckpORange.png")
Click Add to add the range to the Content Exclusion List.
Click Save to save the policy settings.