Change from unmanaged to managed mode on Windows systems

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Change the agent from unmanaged mode to managed mode to connect and communicate with ePO - On-prem.

On Windows systems, you have three methods to change the management mode of the agent:

Note

Only remote provisioning method is available on McAfee ePO Cloud to change the management mode of the agent.

  • Use the installer package Framepkg

    Send the installer file Framepkg.exe from ePO - On-prem to the unmanaged system, then run it on the system from an administrator account.

  • Locally provision with maconfig

    1. Send Sitelist.xml, srpubkey.bin, reqseckey.bin, req2048seckey.bin, and sr2048pubkey.bin from ePO - On-prem to the unmanaged system.

    2. Run one of these on the target system (requires administrator rights).

      • Using frminst

        32-bit Windows

        C:\Program Files\McAfee\Agent\frminst.exe /install=agent /siteinfo =<full path>\Sitelist.xml

        64-bit Windows

        C:\Program Files\McAfee\Agent\x86\frminst.exe /install=agent /siteinfo =<full path>\Sitelist.xml

      • Locally provisioning using maconfig

        maconfig.exe -provision -managed -dir "directory location where the sitelist.xml and security keys were exported"

        Sitelist.xml file is located here: C:\Program Files (x86)\Trellix\ePolicy Orchestrator\DB

    Important

    maconfig.exe is changed from a console application to Windows application. To view console logs, use maconfigCmd.exe instead of maconfig.exe for Trellix Agent version 5.8.1 and above.

  • Remotely provision with maconfig

    Run the following command on the target system.

    maconfig.exe -provision -managed -auto -dir "temp location to copy keys"
     -epo ePOServerMachine [-user ePO-User-name] [-password epo-admin-password]

    For example,

    maconfig -provision -managed -auto -dir "C:\Windows\Temp"
     -epo ePOServerMachine [-user admin] [password password123]