If the default Inactive Agents query is not configured to match your needs, you can duplicate the query and use it as a base to create your custom query.
Deleting the inactive agents that have not communicated in last month is the default setting for the preconfigured Inactive Agents query. If you want to change the default timer setting, make a copy of the Inactive Agents query.
The instructions in this task describe how to create a copy of the existing Inactive Agents query to change the deadline to 2 weeks.
For details about product features, usage, and best practices, click ? or Help.
To duplicate the Inactive Agents query, select Menu → Reporting → Queries & Reports, then find the Inactive Agents query in the list.
In the Actions column of the Inactive Agents query, click Duplicate.
In the Duplicate dialog box change the name, select a group to receive the copy of the query, then click OK.
Navigate to the duplicate query that you created and, in the Actions column, click Edit to display the preconfigured Query Builder.
To change the Filter tab settings from once a month to every two weeks, set the Last Communications property, Is not within the last comparison, to 2 Weeks value.
Note
Don't change the and Managed State property, Equals comparison, or the Managed value.
Click Save.
Now your new Inactive Agents query is ready to run from a server task to delete systems with an inactive agent.