The new docs.trellix.com offers a modernized UI and AI-powered features like conversational searches. Content is currently available only in English. Other languages will be available in mid-October 2026. We hope you enjoy the new experience.

Check HA receiver status

Prev Next

If your system includes high availability receivers, make sure IP addresses are not duplicated. This check makes sure the system is functional and that no duplication of IP addresses exists, which means that the devices can be updated.

  1. On the System Navigation tree, select the primary receiver, then click Properties.

  2. In the Status and Secondary Status fields, verify that the status is OK; HA Status: online.