Use these instructions if you are upgrading from one of these Trellix ESM versions:
10.1.x through 10.3.x
11.0.x and 11.1.x
If you are upgrading from version 10.0.x or earlier, contact Support.
If you are upgrading from 10.4.x or 11.2.x and later, pre-upgrade checks happen automatically during the upgrade process.
These factors affect the success of the upgrade:
Disk space | Each device should have 55-Gb total disk space. ELM, ELMREC, and ENMELM require 150GB free space each. VMs for all devices need at least 500 GB of disk space. |
Health Flags | Yellow flags typically indicate inactivity, but might indicate alarms that need to be synced or a pending Write action. Red flags indicate more serious conditions and usually lead you to the System log. Best practice is to be "flag free" so serious issues aren't obscured by a datasource inactivity. |
Connectivity | Verify the connectivity to each of the keyed devices. |
Ports | Note the ports, source/target, IP, and protocols that need to be allowed by firewall rules. |
Processes | Perform a status check from the GUI for each device to make sure that key processes in the system are running. |
Verify that your system meets the minimum system requirements. See System Requirements and theKnowledge Base article.
Verify that your hardware is Generation 4 or later.
Decide on a cluster mode. See Trellix ESM Clusters.
Select the Device Status view and check available disk space on each device.
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Check the health status (red or yellow flags) of each device and resolve the issues.
Check network connectivity to each device ( → → ).
Check the status of the processes running on each device ( → → .
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