Configure Agent Handlers priority

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You can configure the failover priority of your Agent Handlers by setting their failover priorities.

When you have multiple Agent Handlers, configure the primary Agent Handler in the ePO - On-prem Server as the lowest priority Agent Handler. This priority:

  • Forces systems to connect to all other Agent Handlers before connecting to the primary ePO - On-prem Server Agent Handler

  • Reduces the ePO - On-prem Server load so that it can perform other tasks like displaying the ePO - On-prem console user interface and running reports and server tasks

For details about product features, usage, and best practices, click ? or Help.

  1. Select MenuConfigurationAgent Handlers, then click Edit Priority to create Agent Handler groups.

  2. Click and drag the Agent Handlers to create the priority list you need for your network.

  3. Click Save.