Configure notification settings

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Configure an email account to receive notifications, when an email is quarantined. Also send notification emails to specific reviewers or DLs, when an email is detected.

  1. From the product's user interface, click Settings & DiagnosticsNotifications.

  2. In the NotificationsSettings tab, you can use:

    Option definitions

    Option

    Definition

    General

    To define simple email notification settings.

    Administrator E-mail

    To notify the Microsoft Exchange administrator in case of an event such as quarantine action or alert.

    Note

    • To send email notifications to multiple users, use semi-colon (;) as the delimiter.

    • To send email notifications to a distribution list (DL), specify the SMTP address of the DL.

    Sender E-mail

    To specify the sender's email address in the From field of the notification email.

    Important

    Trellix recommends that you do not modify the Sender E-mail address because the software creates and uses this address for multiple purposes. If you change this email address and do not enable Anonymous receive connector in Microsoft Exchange, you don't receive product notifications.

    Enable Task results notification

    To send emails with on-demand scan and update tasks results. The email is in HTML format and has the same data and format as Task Result window in the user interface. This feature can be enabled/disabled through this option. By default, this feature is disabled.

    Advanced

    To define advanced notification settings such as specifying individual email addresses and subject line for each scanner or filter.

    Mail Body

    To define a generic email message body for all notifications.



  3. Click Apply to save the settings.

    Important

    TSME provides enhanced security by not supporting the HTML tags that have XSS vulnerability. Trellix recommends that you remove the HTML tags that have XSS vulnerability from the existing notification template before the upgrade. Otherwise, after the upgrade, if you try to modify the notification templates that contain unsupported tags, you will be prompted to remove the unsupported tags from the template or use the template without modification. For the list of unsupported HTML tags, see Trellix KnowledgeBase article KB82214.