Configure the responses triggered by the rule on the Actions page of the Response Builder.
Configure multiple actions by using the + and - buttons next to the drop-down list for the type of notification.
For details about product features, usage, and best practices, click ? or Help.
Configure each action that occurs as part of the response.
After configuring the options for an action, click Next if finished, or click + to add another action.
To send an SNMP trap, select Send SNMP Trap from the drop-down list.
Select an SNMP server from the drop-down list.
Select the value types that you want to send in the SNMP trap. Some events do not include all information specified. If a selection you made is not represented, the information was not available in the event file.
To send an email as part of the response, select Send Email from the drop-down list.
Next to Recipients, click ... and select the recipients for the message. The list of available recipients is taken from Contacts (Menu → User Management → Contacts). Or, you can manually type email addresses, separated by a comma. Recipients can also be added in the BCC field.
Select the importance of the email.
Type the Subject of the message or insert any of the available variables directly into the subject.
Type any text that you want to appear in the body of the message or insert any of the available variables directly into the body.
To run a scheduled task, select Execute Server Task from the drop-down list.
Select the task that you want to run from the Task to execute drop-down list.
Click Next if finished, or click + to add another notification.
To run an external command, select Run External Command from the drop-down list.
Select the Registered Executables and type any arguments for the command.
To create an issue, select Create issue from the drop-down list.
Select the type of issue that you want to create.
Type a unique name and any notes for the issue or insert any of the available variables directly into the name and description.
Select the State, Priority, Severity, and Resolution for the issue from the respective drop-down list.
Type the name of the assignee in the text box.
Click Next if finished, or click + to add another notification.
On the Summary page, verify the information, then click Save.
The new rule appears in the Responses list.
Note
Automatic response rules do not have a dependency order.