The Endpoint Security (HX) server requests host system information (sysinfo) whenever it sends information to an agent. The Request sysinfo every value sets the maximum time before the server requests host information from the agent. When this maximum time is reached, the server adds a job request that the agent receives during the next standard poll session. The sysinfo value can affect your system performance. For guidelines on setting this value, see System Information Frequency Setting.
Valid values for this frequency range from 300 seconds (5 minutes) to 604800 seconds (7 days). The sysinfo frequency distributed with the Endpoint Security (HX) xAgent software is 14400 seconds (4 hours).
Processing for a system information request stops after a configurable timeout period. You can configure the system information request timeout period using the CLI only. Valid values range from 0 to 31536000 seconds (1 year). The default timeout period is 43200 seconds (12 hours).
This section covers how to use the Web UI to configure the system information request settings. See the Endpoint Security (HX) REST API Guide for information on using the API to configure the system information request settings.
Admin access to the Web UI