Correct duplicate agent GUIDs ( ePO - On-prem )

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Agents with duplicate GUIDs can be automatically identified and removed with a server task.

You can schedule this task to run periodically, or run it immediately.

  1. Select MenuAutomationServer Tasks, then edit the Duplicate Agent GUID - remove systems with potentially duplicated GUIDs task.

    Note

    To run this task immediately, click Run. The Server Task Log page appears after running the task.

  2. On the Description page, select Enabled.

    • To run the task with the default configuration, click Save.

    • To configure the Actions and Schedule tabs, click Next.

  3. On the Actions page, select ActionsRun Query.

  4. Select one of these queries from the System Management category, then click OK.

    • System with high Sequence errors

    • Systems with no recent Sequence errors

  5. From the Sub-Actions drop-down list, select one of these, then click Next.

    • Clear Agent GUID Sequence Error Count

    • Move Agent GUID to Duplicate List and Delete systems

  6. Set a schedule for running the task, then click Next.

  7. Review your settings, then click Save.