You can determine which events are forwarded to the server using server settings and event filtering.
Note
These settings affect the bandwidth used in your environment, and the results of event-based queries.
For details about product features, usage, and best practices, click ? or Help.
Select Menu → Configuration, select Event Filtering, then click Edit at the bottom of the page.
Select the events you want forwarded, either all or individual events.
Click Save.
Changes to these settings take effect after all agents have communicated with the ePO - SaaS server.