An Endpoint Security (HX) server cluster is an environment in which an Endpoint Security (HX) server and one or more DMZ servers are installed.
If you are running an Endpoint Security (HX) cluster environment at your site and you need to change the IP address of the Endpoint Security (HX) server, follow these guidelines. If you do not follow these guidelines, your agents might not recognize the IP address of the Endpoint Security (HX) server and will no longer respond to it.
Add the new IP address before changing the existing one.
Add the new IP address to the Agent Settings page of the Web UI and wait for the agents to download the update from the Endpoint Security (HX) server. This will ensure that their server address lists are updated.
After you have performed these steps, it is safe to assign the new IP address to your Endpoint Security (HX) server.