Use this information when you need to know device characteristics. For example, Technical Support might ask for this information during troubleshooting.
From the Trellix ESM dashboard, click
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and select More Settings.To refresh device status, click
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on the system navigation tree.On the system navigation tree, select the device and click
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.Device-specific information appears:
Device identification number. To reactivate your system, Trellix Support uses this number to send you the correct file.
Device serial and model numbers
Software version and build number currently running on the device
Date and time the device was last opened or refreshed
Sync the clock on this device to the clock on Trellix ESM
Assigned device Zones
Current policy state on this device
Process status on the device and the FIPS status after running a FIPS self-test (if your device is running in FIPS mode)
To view device performance statistics, logs, and network interface statistics, click → .