Group agents together and assign them to an Agent Handler using the System Tree.
Handler assignments can specify an individual handler or a list of handlers to use. The list that you specify can be made up of individual handlers or groups of handlers.
Note
When assigning systems to Agent Handlers, consider geographic proximity to reduce unnecessary network traffic.
For details about product features, usage, and best practices, click ? or Help.
Select Menu → Systems → System Tree → Systems.
In the System Tree column, navigate to the system or group you want to move.
Use the drag-and-drop handle to move systems from the currently configured system group to the target system group.
Click OK.