HelixConnect client software requirements

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  • Make sure the following requirements are met on Endpoint Security (HX) appliances:

    • IPv6 is enabled globally on the appliances. IPv6 is enabled by default. To verify, use the show ipv6 command.

    • SAML authentication and authorization is disabled on the appliances. To verify, use the show aaa authentication saml command.

    • Authentication through your Trellix Cloud Account is allowed. . To verify, use the show aaa authentication oidc command.

    For any issues related to Endpoint Security (HX) requirements, see HelixConnect troubleshooting.

  • The following entitlements in Trellix Cloud Account are granted to admin users on Endpoint Security (HX) appliances. :

    • appliance.role.admin or <appliance>.role.admin

      The appliance.role.admin entitlement is included in the "Trellix Appliance Admin" role, which is for all appliance types. The <appliance>.role.admin entitlement is included in the "<appliance> Admin" role. For example, hx.role.admin

    • tap.appliance.management