Installing the agent in Service Mode

Note

Support for this functionality is provided in TrellixEndpoint Security Agent (HX) version 20.40.1 and later.

Use the INSTALLSERVICE option to install the agent software in service mode.

Valid values for the INSTALLSERVICE option are the numbers 1 or 2:

Specify 1 to install the agent in service mode and start the service. This is the default. Service mode allows you to run the agent as a service.
Specify 2 to install the agent in service mode without starting the service. Use this option if you intend to use a master or golden image that will be deployed to multiple physical or virtual endpoints. If you do not use this option, all of the endpoints deployed using the golden or master image will report to the Endpoint Security (HX) server using the same agent ID. Use option 2 to delay the attempt to obtain an agent ID until the next reboot of the endpoint on which the image is installed. See "Installing Agents Using a Golden or Master Image" in the Endpoint Security Agent (HX) Deployment Guide.
Important
When INSTALLSERVICE is set to 2 in OS X environments, host endpoint containment notifications do not work until the endpoint user logs off and logs in again.

The following example installs the agent as a service without starting the service:

msiexec /i xagtSetup_x.x.x_universal.msi /norestart INSTALLSERVICE=2

Important

If you are deploying the Endpoint Security (HX) software in a VDI environment, Trellix recommends deploying in a persistent or semi persistent VDI environment. See Agent Installation Considerations"Agent Installation Considerations" in the Endpoint Security Agent (HX) Deployment Guide.