Internet protocols in a managed environment

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ePO - On-prem software is compatible with Internet Protocol versions: IPv4 and IPv6.

The ePO - On-prem server work in three different modes:

  • Only IPv4 — Supports only IPv4 address format

  • Only IPv6 — Supports only IPv6 address format

  • Mixed mode — Supports IPv4 and IPv6 address formats

The mode in which your ePO - On-prem server works depends on your network configuration. For example, if your network is configured to use only IPv4 addresses, your server works in Only IPv4 mode. Similarly, if your network is configured to use IPv4 and IPv6 addresses, your server works in Mixed mode.

Until IPv6 is installed and enabled, your ePO - On-prem server listens only to IPv4 addresses. When IPv6 is enabled, it works in the mode in which it is configured.

When the ePO - On-prem server communicates with an Agent Handler on IPv6, address-related properties such as IP address, subnet address, and subnet mask are reported in IPv6 format. When transmitted between client and ePO - On-prem server, or when displayed in the user interface or log file, IPv6-related properties are displayed in the expanded form and are enclosed in brackets.

For example, 3FFE:85B:1F1F::A9:1234 is displayed as:

[3FFE:085B:1F1F:0000:0000:0000:00A9:1234]

When setting an IPv6 address for FTP or HTTP sources, no changes to the address are needed. But, when setting a Literal IPv6 address for a UNC source, you must use the Microsoft Literal IPv6 format. See Microsoft documentation for more information.

Note

TLS 1.0 is disabled by default for communication to external servers, such as SQL Server. For more information about TLS support, see KB90222. This version of ePO - On-prem requires enabling TLS 1.2 support on your browser.