Issues page

Prev Next

Use this page to view and manage issues in your environment.

Option definitions

Category

Option

Definition

Common actions

New Issue

Opens the New Issue dialog box.

Purge

Deletes all closed issues older than the specified age.

Filter options

Hide Filter/Show Filter

Hides or shows the options used to filter the displayed issues.

Preset

Select one of the available filters.

  • All Issues — Lists all issues.

  • Issues assigned to me — Lists only issues assigned to the logged-on user.

  • Issues that I authored — Lists only issues that the logged-on user created.

  • New Issues — Lists only new issues.

  • Ticketed Issues — Lists only issues that have a corresponding ticket.

  • Closed Issues — Lists only closed issues.

  • Only Basic Issues — Does not list any user-defined issues.

Note

Custom filters appear at the bottom of the list.

Custom

Allows you to add custom filters to find issues. Custom filters appear at the bottom of the Preset drop-down list.

Quick find

Allows you to type search strings to find specific issues. Click Apply to perform the search.

Clear

Removes the entry in the Quick find text box.

Show selected rows

Displays only the rows you selected.

Default table columns

Name

Displays the user assigned to the issue.

Type

Displays the type assigned to the issue.

Description

Displays the description assigned to the issue.

State

Lists the state of the issue.

  • Assigned

  • Closed

  • New

  • Resolved

  • Unknown

Priority

Lists the priority of the issue.

  • High

  • Highest

  • Low

  • Lowest

  • Medium

  • Unknown

Severity

Lists the severity of the issue.

  • High

  • Highest

  • Low

  • Lowest

  • Medium

  • Unknown

Resolution

Lists the resolution of the issue.

  • Fixed

  • None

  • Waived

  • Will not fix

Creator

Specifies the person who created the issue.

Assignee

Specifies the name of the person assigned the issue.

Created

Specifies the date and time the issue was created.

Due

Specifies the date the issue is due to be fixed or No Due Date.

Actions

Add comment

Adds a user-specified comment to the selected issue.

Assign to user

Adds a user-specified assignee to the selected issue.

Choose Columns

Opens the Select the Columns to Display page. Use this action to select the columns that are displayed on the Issues page.

Delete

Deletes the selected issue.

Edit

Opens the Edit Issue page. Use this action to edit the details of the selected issue.

Export Table

Opens the Export page. From this page, you can specify file formats, packaging (for example, placing files in a .zip file), and file actions (for example, emailing files as an attachment).