Manage your Agent Handlers

Published on Sep 7, 2026

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Article summary

You can install an Agent Handler on your Azure server similar to installing an Agent Handler on a physical server.

ePO - On-prem must be installed on your Azure server.

To install and configure an Agent Handler, see the product guide for ePO - On-prem.

Use an Elastic Load Balancer (ELB) with your Agent Handler to distribute the traffic.
- If an Agent Handler is used without a Load Balancer:
  1. Go to Menu → Configuration → Agent Handlers.
  2. Click Agent Handlers under Handler Status.
  3. Click the Handler DNS Name in the Handler List.
  4. Enter the Published DNS Name and the Published IP address.
  5. Click Save.
- If an Agent Handler is used with a Load Balancer:
  1. Configure ELB on Microsoft Azure management console.
    Add Agent Handler VMs.
    Configure Azure Security Rules for ELB according to port requirements of Agent Handler.
  2. For information about how to configure the Load Balancer, see the product guide for ePO - On-prem.

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