Register ePO - On-prem servers

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You can register additional ePO - On-prem servers for use with your main ePO - On-prem server to collect or aggregate data, or to allow you to transfer managed systems between the registered servers.

To register one ePO - On-prem server with another, you need to know detailed information about the ePO - On-prem server SQL database of the server you are registering. You can use the following remote command to determine the Microsoft SQL database server name, database name, and more:

https://<server_name>:<port>/core/config

These are the variables in the remote command:

  • <server_name> — The DNS server name or IP address of the remote ePO - On-prem server

  • <port> — The assigned ePO - On-prem server port number, usually "8443", unless your server is configured to use a different port number

For details about product features, usage, and best practices, click ? or Help.

  1. Select MenuConfigurationRegistered Servers and click New Server.

  2. From the Server type menu on the Description page, select ePO, specify a unique name and any notes, then click Next.

  3. Specify the following options to configure the server:

    Option

    Definition

    Authentication type

    Specifies the type of authentication to use for this database, including:

    • Windows authentication

    • SQL authentication

    Client task sharing

    Specifies whether to enable or disable client task for this server.

    Database name

    Specifies the name for this database.

    Database port

    Specifies the port for this database.

    Database server

    Specifies the name of the database for this server. You can specify a databaseePO - On-prem using DNS Name or IP address (IPv4 or IPv6).

    ePO Version

    Specifies the version of the server being registered.

    Password

    Specifies the password for this server.

    Policy sharing

    Specifies whether to enable or disable policy sharing for this server.

    SQL Server instance

    Allows you to specify whether this is the default server or a specific instance, by providing the Instance name.

    Note

    Ensure that the SQL browser service is running before connecting to a specific SQL instance using its instance name. Specify the port number if the SQL browser service is not running.

    Select the Default SQL server instance and type the port number to connect to the SQL server instance.

    SSL communication with database server

    Specifies whether ePO - On-prem uses SSL (Secure Socket Layer) communication with this database server including:

    • Try to use SSL

    • Always use SSL

    • Never use SSL

    Test connection

    Verifies the connection for the detailed server.

    Note

    If you register a server with a different ePO - On-prem version, this information-only warning appears: Warning Version mismatch!

    Transfer systems

    Specifies whether to enable or disable the ability to transfer systems for this server. When enabled, select Automatic sitelist import or Manual sitelist import.

    Note

    When choosing Manual sitelist import, it is possible to cause older versions of Trellix Agent (version 4.0 and earlier) to be unable to contact their Agent Handler. This can happen when:

    • Transferring systems from this ePO - On-prem server to the registered ePO - On-prem server

    • An Agent Handler name appears alpha-numerically earlier than the ePO - On-prem server name in the supplied sitelist

    • Older agents use that Agent Handler

    Use NTLMv2

    Optionally choose to use NT LAN Manager authentication protocol. Select this option when the server you are registering uses this protocol.

    User name

    Specifies the user name for this server.

  4. Click Save.