The new docs.trellix.com offers a modernized UI and AI-powered features like conversational searches. Content is currently available only in English. Other languages will be available in mid-October 2026. We hope you enjoy the new experience.

Remove or restore the quarantined item

Prev Next

The Quarantine page displays the list of quarantined items with the path, date, and time. You can restore the quarantined items, only if you are sure that they are non-malicious items, otherwise you can remove them.

You must have administrator rights to remove or restore the quarantined item from the list.

Caution

Before restoring an item, we recommend that you send it to Trellix Labs for testing. To submit a sample to Trellix Labs, see Trellix KnowledgeBase article KB68030.

  1. Click the Trellix menulet GUID-9BE2692D-7F54-44CB-AE3B-3D141955024E-low.png on the status bar, then select Console.

  2. On the console dashboard, click Quarantine.

  3. Click GUID-8CC2C84C-B44D-4B10-A920-D4E503DB9CC1-low.png, type the administrator password, then click OK.

    • To restore, select the quarantined item, click Restore, then click OK to confirm.

    • To remove, select the quarantined item, click Delete, then click OK to confirm.

    Note

    You can't restore the items that are deleted from the quarantined list.

  4. Click GUID-52897A50-A206-4BD9-9A2A-FA22858761B5-low.png to prevent further changes.