You must remove the Solidcore client from the endpoints to uninstall the software.
Task
- Place the endpoints in Disabled mode.
- Restart the endpoints.
- On the Trellix ePO - On-prem console, select Menu → Systems → System Tree.
-
Apply the client task to a group or endpoint:
- Group — Select a group in the System Tree and switch to the Assigned Client Tasks tab.
- Endpoint — Select the endpoint on the Systems page and click Actions → Agent → Edit Tasks on a Single System.
- Click Actions → New Client Task Assignment to open the Client Task Assignment Builder page.
- Select the Trellix Agent product, Product Deployment task type, and click Create New Task to open the Client Task Catalog page.
-
Specify the task name, add any descriptive information, select the platform, and specify the components and action:
- Select the appropriate package from the Products and components list, then click Remove.
- Select the language of the package and Set branch to Current for new packages.
- Click Save.
- Specify scheduling details and click Save.
-
Verify the Solidcore client removal.
-
Click
Wake Up Agents to fetch properties immediately.
Typically, information is exchanged between the agent and the server after an agent-server communication interval (ASCI). The default ASCI value is 60 minutes. Send an agent wake-up call to verify immediate communication and data exchange between the server and the agent, without waiting for the ASCI to expire.
- Click an endpoint on the Systems page to view details for the selected endpoint.
- Click the Products tab and make sure that Solidcore is not listed.
-
Click
Wake Up Agents to fetch properties immediately.