Remove the Solidcore extension from Trellix ePO - On-prem

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You must remove the Solidcore extension from the Trellix ePO - On-prem server to successfully uninstall the software.

Warning

If you uninstall the Solidcore extension, the extension is removed from the Trellix ePO - On-prem server and database with all associated policies and tables.

Task

  1. On the Trellix ePO - On-prem console, select MenuSoftwareExtensions to open the Extensions page.
  2. Select Solidcore from the Extensions list.
  3. Click Remove.
  4. Verify that the Solidcore product name no longer appears in the Extensions list.

Results

If the product name is not removed or you encounter errors when you uninstall, review the Orion.log file in the <McAfee ePO install dir>\Server\Logs directory to analyze the cause of the failure.