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Reset high availability Receivers

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Reset high availability Receivers to the state they were in before being set up for high availability. Use the Trellix ESM console or the terminal menu.

  1. Reset a Receiver from the console.

    1. On the system navigation tree, select a Receiver and clickProperties.

    2. Click Receiver ConfigurationInterface.

    3. Deselect Setup High Availability, then click OK.

  2. Reset a Receiver from the terminal menu.

    1. Connect a monitor and keyboard to one of the Receivers.

    2. Log in to the root account.

    3. On the terminal menu, select Disable HA.

    4. Save your changes before exiting.