Agent version 5.6.0 checks for incompatibilities Trellix with products before it is deployed on the client system using a ePO - On-prem deployment task.
How safe install works
Safe install checks the content hosted by Trellix, and Trellix Agent downloads the latest available version of the contents on the ePO - On-prem server. This information is further propagated to all client systems as a policy setting. If a deployment task fails due to this policy setting, the information is sent to ePO - On-prem using the install failure client events.
You can see the safe install errors in the install failure client event details in ePO - On-prem. The following table shows the list of errors displayed on the Client Event: Details page.
Types of error |
|---|
Incompatibility detected as dependent product is not installed |
Incompatibility detected as incompatible product is installed or it is an unsupported version |
Incompatibility detected as conflict product is installed |