Server settings

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Adjust server settings to fine-tune ePO - On-prem for the needs of your organization. Your customizations affect all your ePO - On-prem users.

For descriptions of the categories provided by managed products, see your managed product documentation.

Default server settings

Server settings category

Description

Active Directory Groups

Specifies the LDAP server to use for each domain.

Directory Server User Logon

Specifies whether members of your mapped Active Directory (AD) groups can log on to your server using their AD credentials once the Directory Server User Logon feature is fully configured.

Agent Contact Method

Specifies the priority of methods that ePO - On-prem uses when it tries to contact a Trellix Agent.

To change the priority, select Agent Contact Method under Setting Categories, click Edit, then select the priority. Each contact method must have a different priority level. The methods to contact a Trellix Agent are:

  • Fully Qualified Domain Name

  • NetBIOS name

  • IP Address

Agent Deployment Credentials

Specifies whether users are allowed to cache agent deployment credentials.

Approvals

Allows you to choose whether a user needs approvals to make policy changes and client task changes.

Certificate Based Authentication

Specifies whether Certificate Based Authentication is enabled, and the settings and configurations required for the Certificate Authority (CA) certificate being used.

Dashboards

Specifies the default active dashboard that is assigned to new users’ accounts at the time of account creation, and the default refresh rate (5 minutes) for dashboard monitors.

Disaster Recovery

Enables and sets the keystore encryption passphrase for Disaster Recovery.

Email Server

  • Specifies the email server that ePO - On-prem uses to send email messages.

  • Allows you to edit email server details.

Event Filtering

  • Specifies which events the agent forwards.

  • Allows you to edit event filtering details that forwards to the server.

Event Notifications

  • Specifies how often ePO - On-prem checks your notifications to see if any trigger Automatic Responses.

  • Allows you to edit event notifications details.

Extended Computer Properties

Specifies the maximum number of extended computer properties on the system details page.

To display the OS edition type of a system on the System Properties page, select the OS Edition checkbox and save your settings.

Filter Criteria Setting

Allows you to enable/disable the display of query filter criteria in the exported PDF.

Global Updating

Specifies whether and how global updating is enabled.

License Key

Specifies the license key used to register this ePO - On-prem software.

Logon Message

Specifies whether a custom message is displayed when users log on to the ePO - On-prem console, and the message content.

Logon Protection

  • Allows you to the invalid login attempts limit and restrict login by blocking source IP addresses or allowing only a few IP addresses.

  • You can also monitor login attempts and manage IP addresses, manually or automatically.

Multiple Tabs

Manages simultaneous policy updates by allowing administrators to enable or disable editing the same policy in multiple browser tabs.

By default, this setting is enabled. It shows a warning about potential data corruption.

  • When enabled,

    • Allow users to edit the same policy in more than one browser tab at the same time.

    • Displays a warning message to avoid editing in multiple tabs, as it can cause data issues.

    • If one user edits and saves a policy, then the other user who is trying to save the same policy will get a warning message saying the policy has been updated. It will then either reload the page or overwrite the changes done by the first user.

  • When disabled,

    • Restricts users from opening or editing ePO content in multiple browser tabs using the same session.

    • User trying to access the ePO console in a new tab using the same session already in use will see a message to either return to the original window or reset their session.

Trellix ePO Server Public DNS

Specifies the ePO - On-prem Server Public DNS name.

Notifications

  • Displays a warning dialog box when the policy\task deployment affects the endpoints more than the set limit.

  • Allows you to set the number of endpoints limit between 1-999,999,999.

Password Policy

Enables the password strength criteria with the minimum password requirements and limits the number of days before the password expires.

Policy and Task Retention

Specifies whether the policies and client task data is removed when you delete the product extension.

Ports

Specifies the ports used by the server when it communicates with agents and the database.

Printing and Exporting

Specifies how information is exported to other formats, and the template for PDF exports. It also specifies the default location where the exported files are stored.

Product Compatibility List

Specifies whether the Product Compatibility List is automatically downloaded and whether it displays any incompatible product extensions.

Product Improvement Program

Specifies whether ePO - On-prem can collect data proactively and periodically from the managed client systems.

Proxy Settings

Specifies the type of proxy settings configured for your ePO - On-prem server.

Queries

  • Specifies the maximum number of elements that can be displayed in the charts. Higher number of elements may affect query and chart performance.

  • Allows you to edit queries page.

Repository Certificate Management

Allows you to manage the SSL/TLS certificates for the secured repository and Trellix Source Sites.

Scheduler Tasks

Specifies the number of server tasks that run at the same time.

Security Keys

Specifies and manages the agent-server secure communication keys and repository keys.

Server Certificate

Specifies the server certificate that your ePO - On-prem server uses for HTTPS communication with browsers.

Server Information

Specifies Java, OpenSSL, and Apache server information, such as name, IP address, and version information.

Software Evaluation

Specifies the information required to enable check-in and deployment of evaluation software from the Software Catalog.

Source Sites

Specifies which source sites your server connects to for updates, and which sites are fallback sites.

System Details Settings

Specifies which queries and systems properties are displayed in the System Details page for your managed systems.

System Tree Sorting

Specifies whether and how System Tree sorting is enabled in your environment.

User Policies

Enables or disables database mirroring to improve performance for policy assignment rules.

User Session

Specifies the amount of time a user can be inactive before the system logs them out.

Virtual MAC Vendors

Allows you to add virtual MAC vendor. You can also edit and delete existing vendors. For details, See Add Virtual MAC Vendor.