Systems: Information page

Prev Next

View information about the systems in your System Tree.

The content displayed on this page is divided into two groups:

  • System information monitors — These customizable monitors display important information about the selected system at a glance. The default monitors are described in the option definitions table.

  • System information tabs — System information is organized into tabs, each displaying a specific set of data. As new products are checked in to your server, more tabs are added to this page. Properties reported in the default tabs are defined in the option definitions table.

Option definitions

Category

Option

Definition

System information monitors

Summary

By default, the summary monitor displays the results of the Trellix Agent Communication Summary query.

Properties

By default, the properties monitor displays information about the systems location in your network and the agent installed. You can customize this monitor to display the specific system properties that are most important to you.

Query monitor

By default, the query monitor displays the system-specific results for the Threat Events in the Last 2 Weeks query.

Note

Queries configured without first configuring Computer Properties are not valid.

System Properties tab

Agent GUID

Displays the GUID assigned to the Trellix Agent installed on this system.

Communication Type

Displays the protocol used when communicating with this system. Communication types include HTTP and HTTPS.

CPU Serial Number

Serial number of the CPU.

CPU Speed

Speed in Hz of the CPU.

CPU Type

Type of CPU.

Custom 1 through 4

These fields are the four entries per system in the ePO - On-prem database that you can use for your own purposes.

Default Language

The default language of the operating system.

Description

Displays the user-configured description (with Edit Description) of the system in ePO - On-prem.

DNS Name

Displays the full Domain Name System for this system.

Domain Name

Displays the domain on the network that contains this system.

Excluded Tags

Lists any tags that this system has been excluded from. Excluding a system from a tag prevents that system from receiving actions assigned to all systems of a particular tag.

Free Disk Space (GB)

The amount of free space on the local disk of the system.

Free Memory (MB)

The amount of free memory on this system.

Free System Drive Space (MB)

The amount of free drive space available on this system. This value might differ from the amount of free disk space in instances where one system hosts multiple virtual machines.

Installed Products

Displays the managed products installed on this system.

IP Address

Displays the network IP address of this system.

Is 64 Bit OS

Displays whether the operating system on this system is 64-bit.

Is Laptop

Displays whether this system is a laptop.

Last Communication

Displays the date and time when the Trellix Agent on this system last communicated with ePO - On-prem.

Last Update

Displays the date and time the last time this system called into the server.

Last Sequence Error

Displays the last time a sequence error occurred on this system.

MAC Address

Displays the MAC address of the system.

Managed State

Displays whether the system is managed or unmanaged.

Management Type

Displays the method for managing this system. For example, the most common management type is the Trellix Agent.

Number of CPUs

Displays the number of central processing units in this system.

Operating System

Displays the name of the operating system that the system is running.

OS Build Number

Displays the build number of the operating system running on the system.

OS OEM Identifier

Displays the operating system original equipment manufacturer (OEM) identifier. Each manufacturer is assigned a unique OEM identifier. As a result, you can use this information to determine the manufacturer of the system.

OS Platform

Displays the operating system platform for the system. For example, the operating system platform for your system might be server or desktop.

OS Service Pack Version

Displays the Service Pack version of the operating system running on the system.

OS Type

Displays the type of operating system running on the system. For example, Windows 2003.

OS Version

Displays the version of the operating system running on this system.

Product Coverage Reports

Displays the version of product coverage reports, when applicable.

Sequence Errors

Displays how many sequence errors have occurred on this system.

Server Key

Displays the server key that the system uses to authenticate with your ePO - On-prem server.

Subnet Address

Displays the IP address of the subnet where this system is located.

Subnet Mask

Displays the subnet mask address of the subnet where this system is located.

System Description

Reports the computer name for this system.

System Location

Displays the System Tree group where this system is located.

System Name

Displays the NETBIOS name of the system.

System Location

Displays the path to the group in the System Tree that contains this system.

System Tree Sorting

Displays whether this system is enabled for System Tree sorting.

Tags

Displays all tags currently applied to this system.

Time Zone

Displays the time zone of this system. For example, Pacific Standard Time.

To Be Transferred

Displays whether this system is set to be transferred to another server.

Total Disk Space

Displays the total disk space available on this system.

Total Physical Memory

Displays the total physical memory installed on this system.

Used Disk Space

Displays the amount of disk space currently in use on this system.

User Name

Displays the user name logged on to this system at the time of the last update.

Vdi

Displays whether the Trellix Agent is installed on a non-persistent virtual image.

Domain Controller Status

Displays whether the system is a domain controller. Returns 1 (is DC) or 0 (is not DC). Requires Trellix Agent 5.8.3 or later.

Products tab

Product

Lists one of these product states:

  • Installed Product — The state of the installed product for which the Trellix Agent has communicated with the install event.

  • Uninstalled Product — The state of the uninstalled product for which the Trellix Agent has communicated with the uninstall event.

  • Deployment Task status of product — The state of the deployment task of a newer version of an existing product which is getting installed.

    Note

    The status of the deployment task of the same version of the product or an older version of the same product is ignored.

Version

Specifies the version number of each deployed product.

Dat Version

Specifies the version number of the DAT deployed to the system.

Action Type

Specifies only the latest action state. For example, Install or Uninstall.

Note

If you click an uninstalled product, this message appears: Product has been uninstalled and no product properties available for this system.

Reported Date

Specifies the reported date and time, by the Trellix Agent, for the selected product's last action type. Format: MM/DD/YY HH:MM:SS AM/PM Time Zone.

Status

Specifies the status of the selected product's latest action type. For example, Successful, Pending, or Failure.

Applied Policies tab

Policy Name

Displays the name of policies applied to this system. Policies are listed alphabetically.

Policy Assignment Origin

  • Tree assignment — Indicates that the policy is assigned to the system based on System Tree location.

  • Rule System-based — Indicates that the policy is assigned to the system based on policy assignment rules.

Edit Status

  • Editable — Indicates that you can edit the policy.

  • ReadOnly — Indicates either that you don't have permissions to edit the policy, or that the policy is a Trellix Default policy, which can't be edited.

  • Shared To Others — Indicates that the policy has been copied to other systems. These polices can be edited.

  • Shared From Other — Indicates that the policy has been copied from other systems. These policies can't be edited.

Policy Settings Up-To-Date

Identifies whether the policy that is applied to the system has been edited in ePO - On-prem since the last agent-server communication.

Applied Client Tasks tab

Task Name

Displays the name of client tasks assigned to this system. Tasks are listed alphabetically.

Task Assigned

  • True — Indicates that the task was assigned to the system based on a tag.

  • False — Indicates that the task was assigned to the system based on System Tree assignment.

Task Settings Up-To-Date

Identifies whether the task that is applied to the system has been edited in ePO - On-prem since the last agent-server communication.

Threat Events tab

Tip

Click an event to see more information about the event.

Quick find

Filters the threat events list by the term entered. Click Apply to apply the filter. Click Clear to remove the filter.

Event Generated Time

Displays the time when the event took place.

Event ID

Displays the identifier for the class of event.

Event Description

Displays a brief description of the event.

Event Category

Displays the category of the event.

Action Taken

Displays the action that was taken in response to the event.

Trellix Agent tab

Agent-to-Server Communication Interval

Displays the interval for configuring the agent on this system to communicate with the server.

Agent-to-Server Communication Port

Displays which port the agent on this system uses when communicating with the server.

Cluster Node

Displays whether the system is a node in your clustered server environment.

Policy Enforcement Interval

Displays the interval for configuring the agent on this system to enforce new and updated security policies.

Actions

Tag

Specifies the actions you can take on system tags on systems in your network, including:

  • Apply Tag — Specifies a tag and applies it to the selected systems.

  • Clear Tag — Removes a specified tag from the selected systems.

  • Exclude Tag — Specifies a tag that cannot be applied to selected systems.

Agent

Specifies the actions that can be taken on agents on the selected systems.

  • Modify Policies on a Single System — Takes you to the Policy Assignment page, where you can edit an assigned policy, or assign a different policy to the selected system.

  • Modify Tasks on a Single System — Takes you to the Client Tasks page, where you can change or create client tasks to be carried out on the selected system.

  • Set Description — Opens the Set Description dialog box, where you can supply a description for the selected system. This description is included in the system details.

  • Set Policy & Inheritance — Opens the Assign Policy page for all selected systems. Use this page to set or change policies and inheritance assigned to the selected systems.

  • Show Client Events — Opens the Audit Log page and displays only entries triggered by the selected client system.

  • Show Threat Events — Opens the Threat Event Log page and displays Threat Events for only the selected systems.

Directory Management

Specifies the actions that you can use to manage systems in your directory.

  • Change Sorting Status — Specifies whether System Tree sorting is enabled on selected systems.

  • Clear Agent GUID Sequence Error Count — Removes the Sequence Error count generated due to duplicate Global Unique IDs (GUID).

  • Delete — Deletes the selected systems from the System Tree. Optionally, you can remove the agent on the system at the same time.

  • Move GUID to Duplicate List and Delete System — Moves the GUID of the agent to the Duplicate List and deletes the system from the System Tree.

  • Move Systems — Moves all selected systems to a specified group in the System Tree. If you are using System Tree sorting in your environment, and you don't want the systems moved again at the next agent-server communication, disable System Tree sorting on the systems.

  • Sort Now — Sorts the selected systems into groups based on sorting criteria. Systems with System Tree sorting disabled are not sorted.

  • Test Sort — Takes you to the Test Sort page, where you view where the selected systems end up when sorted. From this page, you can move all systems to the sorting target groups, regardless of whether the system has System Tree sorting enabled.

  • View Assigned Policies — Opens the Policy Assignment page, where you can review and act on policies assigned to the selected system.



Note

For Trellix Agent 5.8.3 and later, system information includes OS Platform categorization, a complete Installed Products list, and Domain Controller Status.