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Troubleshooting

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Data displayed on the destination server

There are several causes for invalid or bad data displayed on the destination server. Some of the most common causes are:

  • Invalid files are available on the same directory as the log files when wildcards are used.

  • Log files that do not comply with the protocol or logging standard.

There are several causes for invalid or bad data displayed on the destination server. Some of the most common causes are:

Take care when providing the log location and filenames to ensure that only the desired log files are monitored by the module. With the use of wildcards, it is possible to include additional files in the results that may not be logs. Therefore, they can be parsed and their data sent to the servers.  

In some situations, you can also have the server applications not enter log lines that do not comply with the specification or protocol. The module attempts to parse the log entry as defined by the specification and sends this data. When parsed, these invalid log entries may cause the data to be invalid or inaccurate.