Uninstalling macOS Agent Software

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To uninstall macOS agent software:
  1. Launch the Terminal and enter the following command to run the uninstall script.

    sudo /Library/FireEye/xagt/uninstall.tool

    Enter the administrator password when prompted.

  2. Enter the following command to verify that no xagt processes are running.

    ps aux | grep xagt

    Note

    If xagt processes are running on the endpoint, perform one of the following steps:

    • If all the agent artifacts still remain on the endpoint, run the uninstall script again.

    • If all the agent artifacts have been removed from the endpoint, manually terminate the xagt processes.

To completely uninstall macOS agent software and system extensions:
  1. Launch the Terminal and enter the following command to run the uninstall script.

    sudo /Library/FireEye/xagt/uninstall.tool --remove-helper

    Enter the administrator password when prompted.

  2. Enter the following command to verify that no xagt processes are running.

    ps aux | grep xagt

    Note

    If xagt processes are running on the endpoint, perform one of the following steps:

    • If all the agent artifacts still remain on the endpoint, run the uninstall script again.

    • If all the agent artifacts have been removed from the endpoint, manually terminate the xagt processes.