Uninstalling Undisguised Windows xAgent Software

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This section describes how to uninstall undisguised Endpoint Security (HX) xAgent software running on your Windows endpoint.

To uninstall undisguised Windows xAgent software:

  1. In the Windows Control Panel, select Programs and Features. Depending on your version of Windows, you might have to select Programs before you can select Programs and Features.

  2. Right-click on the FireEye Endpoint Agent you want to uninstall and select Uninstall.

  3. Select Yes when prompted to confirm that you want to uninstall the agent software and to similar confirmation prompts.

    Important

    A reboot is necessary after uninstalling Trellix Endpoint Security (HX) xAgent version 29.

    Note

    Artifacts that remain in the C:\Windows\FireEye folder after the xAgent software has been uninstalled will be deleted the next time the endpoint host is rebooted.

    If a Windows xAgent uninstall attempt fails because the binary is missing or corrupt or because the

    ProgramData/FireEye
    or
    Program Files/FireEye
    directories are missing or corrupt, reinstall the xAgent using command-line commands (
    msiexec /i xagt.msi /qn
    ) and then uninstall it.