Use advanced search filters

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Generate graphical report on detections using advanced search filters.

  1. Click DashboardGraphical Reports. The Graphical Reports page appears.

  2. Click Advanced tab.

  3. Select at least one filter or up to three filters from the list:

    Primary filters

    Filter

    Description

    Subject

    Search using the "subject" of an email.

    Recipients

    Search using an email address of the recipient.

    Reason

    Search using the detection trigger or using the reason why the item was quarantined. When you select the Reason filter, secondary filters are enabled for further refining your search.

    For example, you might want to search for all items that were quarantined due to the Mail Size rule being triggered as the reason.

    Ticket Number

    To search using the ticket number. A ticket number is a 16-digit alpha-numeric entry which is auto-generated by the software for every detection.

    Detection Name

    To search by the name of a detected item.



    Note

    A secondary filter is only available for the Reason filter. If you do not want to specify the secondary filter, ensure that the field is blank so that all detections are queried upon.

    Secondary filters

    Filter

    Description

    Anti-Virus

    Search for items that were quarantined when a potential virus was found in the message.

    DLP and Compliance

    Search for items that were quarantined when a banned content was found in the message. For example: inappropriate words.

    File Filter

    Search for items that were quarantined when a banned file was found in the message.

    IP Reputation

    Search for items that were quarantined when IP Reputation exceeds the defined threshold.

    Encrypted or Corrupted

    Search for items that were quarantined when encrypted or corrupt content was found in the email.

    Potentially Unwanted Program

    Search for items that were quarantined when potentially unwanted program was found in the email.

    Packer

    Search for items that were quarantined when packers (small programs, compressed executables files, encrypted code) was found in the email.

    Mail Size

    Search for items that were quarantined when mail size exceed the maximum limit set.

    Encrypted

    Search for items that were quarantined when encrypted content was found in the email.

    Signed

    Search for items that were quarantined when signed content was found in the email.

    Corrupted

    Search for items that were quarantined when corrupt content was found in the email.

    Denial of Service

    Search for items that were quarantined when denial-of-service threat occurred. For example: if you want to retrieve all email messages that were quarantined during the event.

    Protected Content

    Search for items that were quarantine when protected content was found and the content might not be accessed for scrutiny.

    Password Protected

    Search for items that were quarantined when password protected content was found and the content might not be accessed for scrutiny.

    Blocked MIME

    Search for items that were quarantined when blocked MIME (multipurpose Internet Mail Extension) were found in the email.

    URL Reputation

    Search for items that were quarantined when URL reputation exceeds the defined threshold.

    TIE Reputation

    Search for items that were quarantined when TIE reputation exceeds the defined threshold.

    SPF Soft Fail

    Search for items that were quarantined when spoof content was found in the email.

    SPF Hard Fail

    Search for items that were quarantined when spoof content was found in the email.



    Note

    For more information about the search filters, see Search filters.

  4. Select All Dates or a Date Range from the drop-down lists.

    If you select All Dates, the query returns search results from quarantine database from day it started quarantining any detected items. If you select Date Range, select the Date, Month, Year, Hour, and Minutes from the From and To fields to enable your query to search within a date range.

  5. Select Bar Graph or Pie Chart as required.

  6. If you select Pie Chart, select a filter from the drop-down list to further refine your search:

    Query on

    Filter

    Description

    Recipients

    Search using the recipient email address

    Sender

    Search using the senders email address

    Filename

    Search using a quarantined file name.

    Detection Name

    Search using the name of a detected item.

    Subject

    Search using the "subject" of an email.

    Reason

    Search using the detection trigger or using the reason why the item was quarantined.

    Rule Name

    Search using the name of the rule that triggered the detection.

    Policy Name

    Search using the policy name that made the detection.



    1. In Maximum Results, specify the number of search results you want to view. You can view a maximum of 99 search results and this field is available only if you select pie chart.

  7. Click Search. The search results are shown in the View Results pane. In Magnify Graph, select the zoom percentage to let you enlarge or reduce the view of the graph in the View Results pane The search results are shown in the View Results pane.