Using Automatic Responses

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You can specify which events trigger a response, and what that response is.

The complete set of event types for which you can configure an automatic response depends on the software products you are managing with ePO - On-prem.

By default, your response can include these actions:

  • Create issues.

  • Execute server tasks.

  • Run external commands.

  • Run system commands.

  • Send an email message to multiple recipients.

  • Send SNMP traps.

Note

You can also configure external tools installed on the ePO - On-prem server to run an external command.

This feature is designed to create user-configured notifications and actions when the conditions of a rule are met. These conditions include, but are not limited to:

  • Detection of threats by your anti-virus software product.

  • Outbreak situations. For example, 1000 virus-detected events are received in five minutes.

  • High-level compliance of ePO - On-prem server events. For example, a repository update or a replication task failed.