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Using SSH

  • Published on Aug 4, 2026
  • 1 minute(s) read
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To remotely and securely access the CLI of the Trellix appliance over the network, follow these steps:

  1. Open a terminal window on your system.

  2. Use the ssh command to access the appliance.

    For example, if the IP address of the appliance is 192.168.1.2, enter the following at the prompt:

    ssh <username>@192.168.1.2

    If the domain address of a cloud controller is hex<CloudController>-webui-<1-9>-hex01.helix.apps.fireeye.com, enter the following at the prompt:

    ssh <username>@hex<CloudController>-ssh-<1-9>-hex01.helix.apps.fireeye.com

    When using Identity and Access Management credentials, enter the following at the prompt:

    ssh -l <username> hex<CloudController>-ssh-<1-9>-hex01.helix.apps.fireeye.com

    Note

    This command will work only with appliances on FireEye IAM. For appliances on Trellix IAM, you must use local users for SSH access. For more information refer to "Enabling Single Sign-On for the Trellix applications" in the Trellix IAM Guide.

  3. Enter your password when prompted.

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    Common Security Platform Product Docs > CLI Command Reference > Introduction > Accessing the CLI
  • Logging in to the CLI using SSH
    Email Security - Server > Email Security - Server User Guide Release 11.x > Overview > Before you begin > Connecting to the appliance using the CLI
  • Using the console port
    Common Security Platform Product Docs > CLI Command Reference > Introduction > Accessing the CLI