Make sure that TIE and Trellix DXL components were installed successfully.
For troubleshooting any of these steps, see the section Troubleshooting.
In the System Tree, click the TIE server name, then click the Products tab. Verify that the following components are listed with the corresponding version for the installation process:
Trellix DXL Broker (if configured when deploying the appliance)
Trellix DXL Client
Trellix Threat Intelligence Exchange Server
In the System Tree, on the Tags column, verify that the tags are applied correctly to the deployed systems.
Verify that the DXL Topology settings and the DXL Fabric are configured correctly.
In the System Tree, select the TIE server, then from the Actions menu, select DXL → Lookup in DXL.
Verify that the connection state is Connected.
Verify that the Trellix DXL broker is running. Select Menu → Systems → TIE Reputations to verify that you can search for files and certificates. It might take some time for reputation information to populate the database.
Select Menu → Configuration → Server Settings, then click DXL Client for ePO.
Verify that the Connection State is Connected.
Select Menu → Configuration → Server Settings → TIE Server Topology Management and verify that the operation mode of your TIE server instances have changed based on your edit.
Select Menu → Configuration → Server Settings, then click on each server and verify that it is running.
Make sure the health check status is OK on the TIE Server Topology Management page.